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Technical Support/Helpdesk Technician

Req #: 123429
Location: Shaw Air Force Base, SC US
Job Category: Information Technology Group
Minimum Clearance Required: Secret

Job Description

CACI is seeking a Technical Support / Help Desk Specialist to troubleshoot and develop solutions for network anomalies at our Shaw Air Force Base location.   This candidate will collect networking metrics for analysis to determine sub-standard network performance. Use extensive network troubleshooting experience focused on enterprise level server farms and advanced server concepts such as firewalls, proxies, and caching arrays.   Report system and network documented finds to Senior SME for analysis and trending of bandwidth and network security incidents. Operate network intrusion devices specific to the Department of Defense as well as many commercial information assurance tools. Provide first-level technical support to deployed users, escalates complex problems to Senior SMEs.   In support of network operations, you must be skilled in network engineering concepts and all layers of the OSI and DOD TCP/IP model. Provide support in the application of network security devices at Tier 0, Tier 1, and Tier 2 of network architecture. Install and maintain the application of network devices such as routers, switches, bridges, and hubs. You will have a strong understanding of wide area and local area network architectures. You will apply principles associated with the use of LAN topologies; Bus, Star, and Token Ring.   Required: -At least two years‘ intensive IT experience including: CISCO IOS; Systems (Active Directory, SMS, Exchange, Microsoft OS); LAN / WAN; Enterprise IT Networks; Unix OS(Linux).   Required Certifications: -current CCNA certification (must have before start) -Security + CE (must have before start) -MCSA Windows or Server Infrastructure (or obtain within 6 months -“ should have passed at least one of the three MCP exams needed for MCSA) - Linux+ (or 2 years Linux experience) - Unix (or 5 years Unix experience) - HBSS (or experience)   -Ability to obtain Interim Secret security clearance   -Must be able to work: rotating shifts (rotate every three months), weekends and holidays   Desired: -USAF experience    Company Description: CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. Join CACI, where you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian clients. A member of the Fortune 1000 Largest Companies and the Russell 2000 Index, CACI provides dynamic careers for approximately 15,000 employees working in over 120 offices worldwide.    CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

Job Location

US-Shaw Air Force Base-SC-COLUMBIA


 

CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

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