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SYSTEMS ANALYST Sr

Req #: 122477
Location: Washington, DC US
Job Category: Information Technology Group
Minimum Clearance Required: Top Secret

Job Description

  POSITION SUMMARY: This position supports the Operations and Management Center (OMC) which is a 24/7/365 operation. It is the mission of the OMC to monitor and maintain servers, applications, and their associated services for all systems of the enterprise. Staff must be able to quickly identify and analyze network events as generated by the network monitoring tools. Where necessary, staff must be flexible, willing, and able to work rotating and/or non-standard work shifts, including evenings, overnight, weekends and holidays.   Duties and Responsibilities: Participates in reviewing performance logs and monitors system performance. Initiate and manage troubleshooting bridges, prepares advisory reports for Government and other stakeholders. Troubleshoots and resolves basic level system hardware, software and communications problems and aids in performing configurations and adjustments to existing hardware. Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Creates user accounts, assigns file permissions and establishes password and account policies; installs, upgrades, configures, tests, maintains and supports operating system software in a production environment. Addition responsibilities include: * Troubleshoot and evaluate problems. Recommend the best solutions while escalating to next tier support and above, according to OMC procedures. * Follow through and assist in troubleshooting after escalating to next tier staff. * Respond to incidents and activities. This includes, supporting SLA commitments between Operations and Customers (internal and external). * Work independently with little supervision while providing clear documentation of activities, including customer, management, and reporting oriented information as well as detailed technical information. * Understand and respond properly to escalation procedures. * Inform management in a clear, concise, and timely manner of any customer or technical issues.   Required Qualifications: Ability to obtain Top Secret Clearance 3+ years supporting Active Directory is a must   Desired Qualifications: Active DHS EOD.                 Experience with Remedy ticketing system. Prior experience in a large enterprise operations center environment preferred.   EDUCATION & EXPERIENCE: Typically requires a bachelor‘s degree or equivalent, and ten to twelve years of related work experience.       Company Description: CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. Join CACI, where you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian clients. A member of the Fortune 1000 Largest Companies and the Russell 2000 Index, CACI provides dynamic careers for approximately 15,000 employees working in over 120 offices worldwide.    CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.     DHSHP

Job Location

US-Washington-DC-WASHINGTON DC


 

CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

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