CACI is seeking System / Software Engineer Installers. An ideal candidate will have a strong background in Joint Deployable Intelligence Support Systems (JDISS) products including infrastructure, Global Command and Control System (GCCS) I3 and/or Collection Management Mission Applications (CMMA), software/system installation and maintenance, Help Desk Support, OPSEVAL, technical documentation, and support of IT products, systems, and services. JOB DESCRIPTION: - Field installation of new releases, upgrades, and patches of JDISS JPO product lines - Performs systems administration and technical support of JDISS products at customer locations worldwide including COCOMs, Component Commands, and Defense Intelligence Agency (DIA) Regional Service Centers (RSC)s - Troubleshoots products remotely or at the customer site if required - Uses feedback to improve JDISS training and documentation - Supports JDISS requirements definition and planning processes - Documents maintenance efforts - Provides Help Desk support including problem detection, reporting, resolution, and trend analysis for customer system and functional issues - Provides Tier 2 support to JDISS Field Engineers and coordinates with developer staff to resolve trouble tickets - Maintains logs, activity reports, status reports on monitored systems - Ensures up to date software is provided to the field sites - Performs support in accordance with JDISS JPO and customer standards REQUIREMENTS: - TS/SCI - 8 years of directly related system level UNIX or Windows IT system support experience - CompTIA Security+ certification EDUCATION & EXPERIENCE: Typically requires bachelor‘s degree or equivalent and 7 to 9 years of related experience. Master‘s degree or Ph. D. in at least one engineering discipline preferred.