POSITION SUMMARY: Join CACI as an Appian BPM Application Administrator supporting our Department of Defense customer. The Appian BPM Application Administrator serves as the primary technical authority for Appian application operations and is responsible for managing all Appian related application deployments, administration, troubleshooting, maintenance, and technical support activities. RESPONSIBILTIES: Establishes and maintains user accounts, assigns file permissions and establishes password and account policies. Installs, upgrades, configures, tests, maintains and supports operating system software in a production environment. Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Reviews performance logs and monitors system performance. Troubleshoots and resolves system hardware, software and communications problems; creates shell programs and utility scripts; performs configurations and adjustments to enhance database file capacity; performs automated and manual backup and restore processes. Installs, configures and tests software packages. Participates in technical research and development to enable continuing innovation within the infrastructure. Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values. Provides user support and may conducts user software and hardware training to formulate technology solutions and ensure the effective safeguarding and sharing of enterprise data. Evaluates requests for hardware and software; researches and recommends solutions to technology needs, compatible with the client‘s technology architecture and infrastructure and resource constraints. Performs and/or oversees daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Performs and/or oversees daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary. Provides team leadership and technical guidance to less experienced systems administrators. EDUCATION & EXPERIENCE: Typically requires bachelor‘s degree or equivalent, and seven to nine years of related experience. Active DoD Secret clearance. Experience managing the Appian BPM application on a Windows-based platform. Experience managing multiple Appian-based applications and associated permissions. Experience monitoring and correcting Appian processes. Experience correcting KDB file corruptions Experience applying Appian patches and software updates and migrating Appian software and services to upgraded hardware and software platforms DESIRED EXPERIENCE: Appian Certified Application Designer (ACAD) PHYSICAL DEMANDS: Normal demands associated with an office environment. Ability to work on computer for long periods, and communicate with individuals by telephone, email and face to face. CACI is an Equal Opportunity Employer: Females / Minorities / Individuals with Disabilities / Protected Veterans.
US-Fort Belvoir-VA-VIRGINIA SUBURBAN