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VTC Specialist at Coronado, CA

Req #: 135761
Location: San Diego, CA US
Job Category: Information Technology
Minimum Clearance Required: Secret

Job Description

CACI NSS has an amazing opportunity for a Secret cleared VTC Specialist experience in support to our client at Coronado / San Diego, CA.   The position is on an exciting project where the successful candidate will provide Tier II Operations and Maintenance Support to Desktop Computers, Printers, and other end-user devices. Interface with users regarding unresolved problems escalated from the Service Desk. Deploy and configure desktop software images to user workstations. Provide analysis and technical support across PC platforms. Diagnose reported hardware, software, and network problems. Resolve or repair as possible and contact additional technical support as necessary. Install various common workgroup devices including, digital senders, multi-function devices, and printers. Perform command moves to include complete teardown and setup of all end-user computing equipment. Candidate will support the initial connection, configuration, day-to-day setup, and scheduling of the site's VTC systems as needed. This also includes both fixed and mobile VTC Suites. Provide operational assistance to setup and start a VTC and diagnose reported problems. Maintain all asset inventory information. Deploy and install VoIP handsets to the desktop. Configure and deploy Blackberry/Samsung/iPhone devices. Continue to improve technical expertise through the identification of new technical alternatives or resolve problems and/or general improvements. Perform other duties as assigned. Position Requirements: - ACTIVE Secret - DOD 8570 IAT 2 compliance (Sec+ or equiv, enrolled in CE) - Associates degree - 5+years of related experience - Ability to work independently with little supervision - Software: Windows 7, Windows 10 - Hardware: Various Dell PC Models, Printers   Desired Skills: - Remedy - A+ Certification - Blackberry (BES), Good Server - Active Directory - TCP/IP Networking Skills - ITIL V3 Certification - Windows 10 Certification

Job Location



CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

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