As Systems Administrator, you will provide support for implementation, troubleshooting and maintenance of IT systems. You will be responsible for resolving IT hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures.
More about your role:
Manages IT system infrastructure and any processes related to these systems.
Provide support to IT systems including: day-to-day operations, monitoring and problem resolution for all of the client problems.
Provide second level problem identification, diagnosis and resolution of problems.
Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
Provide support for the escalation and communication of status to agency management and internal customers.
You’ll bring these qualifications:
Bachelor’s Degree in Computer Science, IT Systems, or a related discipline and 5 years + of related experience
MCSA certified or higher
4 years of Active Directory experience.
5+ years of Microsoft Windows Support with 3 years specifically supporting Active Directory based hosts.
Must possess experience in one or more systems and architectures and associated hardware: mainframe, mini, or client/server based.
Industry knowledge and experience, including current industry trends and challenges.
Strong interpersonal and communication skills and a team player mindset.
Current TS/SCI Poly
Security Certifications (Security+, Network+, CEH, CISSP, or equivalent)
These qualifications would be nice to have:
Experience working with IT customers within the Department of Defense.