Responsible for support of program business and functional operations. Duties may include identifying and facilitating resolution of operational issues and acting as a liaison between technical and functional areas. May support the Program Manager in planning, monitoring the program activities. These types of jobs often perform a subset of project management tasks and often do not typically have profit and loss (P&L) responsibility. Typically reports to the Program Manager. Responsible for supporting the program manager in executing, monitoring one or more aspects of the program, e.g. Program support functions - Program Operations Manager, PMO Lead, Resource Risk Manager, etc.
You will provide administrative, analysis, and workflow support to Contracting Officer’s Technical Representatives (COTRs) within the government client’s Contract Management Branch. The COTR’s are our government client’s focal point and primary liaison to commercial vendors providing telecommunications bandwidth services. The Candidate will serve as an Implementation Managers (IM) for a specific AOR and the primary liaison and facilitator between other internal client cross-functional teams. As IM, you will facilitate the timely and successful delivery of telecommunications bandwidth in support of the client’s mission.
You will function as a primary point of contact for the government client for matters specific to supporting COTR’s in the management of existing bandwidth contracts and forecasting of future bandwidth contract requirements.
Archiving and analysis of historical bandwidth acquisition data and using that data to perform complex studies and report preparation for budget analyses, forecasts, financial plans, spend plans, and developing government contract requirements.
Will prepare briefings, documentation, and reports for business and financial case studies for each assigned project to include tables and charts that illustrate business analysis for presentations.
Provide support to Program Managers, Project Managers, and COTRs for Program Management Reviews (PMRs) and Service Requirements Review Boards (SRRBs). This includes assisting PMs and COTRs with project tracking for all bandwidth procurement programs.
Use the government specified software application, the Candidate will track Change Request Queue (CRQ) tickets and processes ticket updates, new services CRQs, and cancellation CRQs as required. The Candidate will contribute in developing project delivery status updates to weekly meetings.
Provide general administrative support in a variety of areas to include coordinating between suppliers and customers for licensing agreements, assisting with telegram/cable preparation, distributing private vendor supplied project documentation and entering contract data into the client’s automated management applications.
You’ll Bring These Qualifications:
Candidate must have a Top Secret / SCI with Poly clearance. (last reinvestigation within a 5 year window)
Proven ability to manage multiple projects while paying strict attention to detail
Excellent verbal and written communications skills
At least 1 year experience of MS-Office Suite
At least 1 year experience in project management
BA/BS degree or ten years of telecommunication industry experience
These Qualifications Would be Nice to Have:
3 years of experience of telecommunications services
Proficient in MS-Office Suite applications
Proficient in MS-SharePoint
Proficient in MS-Project
Project Management Professional (PMP) certification