CACI’s Business and Information Technology Solutions (BITS) Sector is seeking an Emergency Management Systems Analyst to support the Integrated Public Alert and Warning System (IPAWS) test laboratory environment. If you are a motivated individual looking to be a part of critical mission, CACI would like to speak with you!
What You'll Get To Do:
Support and assist IPAWS PMO with IPAWS Alerting Authorities, other FSTTL, developers and vendors of IPAWS interoperable systems.
Provide technical support to demonstrations and speaking engagements at industry related events, meetings and working groups. These efforts include system integration, installation, operation, and breakdown and includes assisting with briefs, presentations, demonstrations, and conferences.
Be positioned to deliver test and evaluation support to perform and complete system assessments and evaluations including drafting and evaluation of functional requirements, drafting of test/exercise plans, scripts and scenarios and test/exercise reports.
Support and execute exercise activities and encourage close partnerships with Alerting Authorities to ensure a seamless implementation and integration of emergency preparedness and response.
Mass Communications and emergency communications experience
Experience developing emergency management operational plans, processes, and procedures.
Provide support on system components such as Emergency Alert System (EAS) devices, Common Alerting Protocol (CAP) alert origination tools, XML format (ATOM feed), database administration.
Support on-site webinars on alert and warning fundamentals, warning message processes and dissemination, IPAWS architecture and assess the understanding of public warning principles. Additionally, support the development of SOPs and support implementation of IPAWS into existing operational plans.
Customer support expert who aids system users (federal, state, territorial, tribal, and local alerting authorities) who are practicing or exercising on the IPAWS OPEN platform.
Evaluate, analyze, and troubleshoot errant messages and assist with technical questions and inquires.
Meet regularly with stakeholders to identify business needs.
Support user’s needs by providing technical 24x7 Helpdesk assistance.
Conduct interviews with stakeholders to gather information that leads to problem resolution.
Provide quick analysis of problems and escalate more complex issues
Perform other duties as required
You'll Bring These Qualifications:
BA/BS and 1-3 yrs. of relevant professional experience (degree requirement may be waived)
Experience in the areas of public safety, emergency management and emergency communications
Occasional travel 40% or less is required
Minimal telework – stagger shifts due to social distancing
Possess excellent customer service skills; comfortable interacting with emergency management professionals, innovative problem-solving abilities, attention to detail, ability to operate in an agile lab environment and possess the ability to quickly become proficient with a wide range of alerting SW tools and equipment
Strong skills with MS Office tools (Word, Project, Visio, and Excel) SharePoint, and Salesforce
There is no clearance requirement to begin employment. However, as a requirement of continued employment in this position you will be required to obtain a Public Trust
Position requires the movement of system components that consist of both packaging and shipping these system components to desirable shipping carrier (USPS, FedEx, UPS) and ideal candidate must be able to lift 50lbs.
Additional Qualifications (nice to have):
Certified Emergency Manager (CEM)
911- Dispatcher experience (911 helpdesk or customer service - oriented functions).
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.