Are you interested in continuing your career in Europe in a mission focused environment? CACI has established upcoming positions throughout the European theater supporting multiple customers for the Department of Defense. We are looking for experienced, innovative and motivated IT Specialists to support enablement EUCOM’s mission objectives.
What You’ll Get to Do:
CACI has an excellent opportunity for an experienced, self-directed, Audio Video Engineer / Programmer. This position is in support of a Department of Defense (DoD) organization, US EUCOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS.
The Audio Video Engineer / Programmer supports networked Audio Visual (AV), Voice and Video over IP (VVoIP), Voice over IP (VoIP) and Video Teleconferencing (VTC) services to include hardware, software, network, and scheduling components necessary to deliver real-time voice and video communications.
AV Engineers must have expertise in setting up, maintaining and troubleshooting AV equipment (displays, microphones, sound boards etc.) Troubleshooting and repairing hardware and network connectivity issues. Removing old equipment and performing data migration to new machines. Supporting AV requirements for Command events and ceremonies. Perform quality control and preventative maintenance measures on a daily basis to ensure systems availability and longevity. Monitor AV Systems status and update AV Systems log. Support all backups of system / AV profiles and configurations.
In addition, the Audio Video Engineer / Programmer configures devices in accordance with security policies. Monitor capacity and utilization. Provide trending and capacity planning services to analyze and plan for efficient utilization and management of the networked services. Troubleshoot and correct all detected or reported network faults or outages. Supports an enterprise VVoIP and VTC dial-plan. Troubleshoot end user devices to determine reason for outage and return to service. Perform account management functions. Ensure that trouble ticket items are investigated and resolved and that necessary equipment repairs are performed and documented. Work with vendors, clients, carriers and technical staff on unified capabilities implementation, optimization and ongoing management. Other duties as assigned.
Provide assistance via remote access, phone, or in person. Candidates need excellent problem-solving and customer service skills, as well as extensive experience with network hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of resources.
More About the Role:
The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts. The candidate must be experienced in interfacing with both client managers and system users.
The candidate will operate, monitor and manage all networked AV systems to include AV routing matrix, integrated computer systems, network infrastructure, lighting, and associated peripherals. Develop, maintain, and update VTC Control Devices. As time allows, support the various VTC rooms throughout their Area of Responsibility. Conduct user training, provide status briefs, develop, update and maintain SOPs and operational guides on conference room AV systems. Provide initial troubleshooting regardless of IT system/device or network and/or service provider. Additionally, the VTC Engineer will provide remote support and/or travel to customer sites as required.
You’ll Bring These Qualifications:
These Qualifications Would be Nice to Have:
What We Can Offer You: