Are you interested in continuing your career in Europe in a mission focused environment? CACI has established and upcoming positions throughout the European theater supporting multiple customers for the Department of Defense. We are looking for experienced, innovative and motivated IT Specialists to support enablement of AFRICOM, EUCOM and CJTF-HOA’s mission objectives.
What You’ll Get to Do:
CACI has an excellent opportunity for an experienced, self-directed, Commercial Solutions for Classified (CSfC) Administrator. This position is in support of a Department of Defense (DoD) organization, US EUCOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS.
Maintain all aspects of CSfC which includes the network, domains, applications, and End User Devices. CSfC devices use VPN tunnels for authentication and encryption as well as specific vendor software. Initiates preventive maintenance on the operating systems as well as repair to system environment problems. Under minimal supervision, install, troubleshoot, repair, operate, and maintain CSfC infrastructure devices (routers, domain controllers, certificate servers, wireless access points, Virtual Private Network (VPN) devices, etc.) and EUD devices (computers, workstations, laptops, thin clients, printers, scanners) and any other equipment within the scope of this task on the CPN-TFTC network. Provide 247 security administration for all encryption endpoints. Ensure all endpoints maintain approved cyber security posture to include latest security software patches and updates (Information Assurance Vulnerability Alerts (IAVAs) Information Assurance Vulnerability Management (IAVM), hotfixes, etc.). Provide front line support to end users to include interacting with network services, Information Assurance (IA), software systems engineering and asset management to restore service and/or identify core problems. Provide on-site technical support by performing installation, repair, and preventative operations and maintenance (OM) of workstations and related software/hardware.
Troubleshoot software and hardware failures and apply domain specific knowledge to return equipment to operational status within agreed upon Service Level Agreement parameters. Setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software, validating and implementing critical system patches, and allocating mass storage space. Interacts with users and resolve CSfC issues related to workstations and user accounts. Assist in the implementation of policies and standards related to the use of computing resources, overall strategy, design, implementation, and operational aspects of multiple systems, operating environments, and related software. Schedules, plans, and oversees system upgrades.
Reviews the efficiency and effectiveness of the process for controlling problems. Analyzes system faults and troubleshoots and runs diagnostic tests on operating systems and hardware to detect problems. Evaluates and installs developed software during various phases of testing. Reviews and prepares documentation for systems, tests and installation of software. Investigates and recommends methods and techniques for obtaining solutions. Administers systems environment solutions for multiple projects with varying schedules. Interfaces with vendors for trouble calls. Supports the planning of system environment requirements for individual projects. Producing management information related to problem management. Allocating resources to support efforts related to problem management. Monitoring the effectiveness of error control and making recommendations for improving. Ensuring problems are escalated and tracked at the proper priority level.
More About the Role:
The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts. The candidate must be experienced in interfacing with both client managers and system users.
The CSfC Administrator will provide senior level knowledge and Tier 1/2 support to the customer and their components to include Tier 1/2 infrastructure troubleshooting and support that involves the configuration and administration of servers in their area of operation.
Additionally, the CSfC Administrator will provide remote support and/or travel to customer servers and sites as required. The position will be successful in providing necessary administration and maintenance support of this system.
You’ll Bring These Qualifications:
These Qualifications Would be Nice to Have: