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ServiceNow Developer

Req #: 243244
Location: Chantilly, VA US
Job Category: Engineering
Minimum Clearance Required: TS/SCI with Polygraph

Job Description

What You’ll Get to Do:

  • Act as a Business Consultant for ServiceNow Transformational Services assisting the Solution Architect with design and platform architecture
  • Ability to assess the business impact of specific technologies and proposed strategies
  •  Ability to identify and address technical or operational risks
  •  ServiceNow Orchestration; Develops Workflows
  • Engineer ServiceNow IT Service Management (ITSM) Implementation for Incident, Problem, Change, Event and Schedule Management to include workflows, business rule customization and scripting
  • Proposes and manages the shared data needs between the CMDB, Asset Management and Configuration Management 
  • Utilizes current best practices for CMDB procedures and provides input or feedback for continuous improvement 
  • Plans for data ingestion from different legacy sources, makes design decisions on that data and works to reconcile data based on the chosen authoritative source
  • ServiceNow Service Portal Implementation and Customization; develops Service Portal widgets and capabilities, leverages UI policies, UI actions, client scripts
  • Implements ServiceNow users, groups, roles, ACL management
  • Develops applications and modules using scripted REST APIs and customized notifications, approvals, and inbound email actions

You’ll Bring These Qualifications:

  • TS/SCI Clearance with Polygraph must be obtainable.
  • A Bachelor’s Degree OR advanced degree in a related field, plus a minimum of 5 years' technical experience
  • Experience working on complex ServiceNow projects where analysis of situations or data requires an in-depth evaluation
  • Excellent oral and written communication skills
  • At least a minimal understanding of a scripting language, Java is preferred

These Qualifications Would be Nice to Have:

  • ServiceNow Administrator Certificate, or ability to secure it
  • A strong technical background in Cloud Architecture
  • Knowledge of at least one operating system: Linux, Unix, Windows. Prior experience as an administrator or architect in any of the well known operating systems is helpful
  • Knowledge of networking protocols: TCP/IP, IP addresses, HTTP, DNS
  • A high-level understanding of key security concepts such as firewall design 

What We Can Offer You:

  • We’ve been named a Best Place to Work by the Washington Post.
  • Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
  • We offer competitive benefits and learning and development opportunities.
  • We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
  • For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.


Job Location



CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

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