CACI has an exciting and immediate opportunity for Operations Floor Systems/Network Engineering Subject Matter Experts (SMEs) to support the USAF Network Operations Security Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base in South Carolina. This is a shift work position in a work center providing 24x7x365 support.
What You’ll Get to Do:
Serve as the Operations section/shift lead.
Provide 24/7 Tier 2 enterprise IT help desk support.
Troubleshoot escalated complex systems/network hardware, software, and services problems.
Document processes and logic diagrams for regularly accomplished tasks on the NOSC operations floor as well as processes utilized by support technicians, typically referred to as Operations Knowledge Books.
Research and analyze network topology via NOSC automated toolsets and a myriad of networking metrics to ascertain connectivity, topology, and status to recognize sub-standard network performance.
Develop reports and trend analysis documentation on bandwidth and network security incidents.
Utilize the Firewall toolset to accurately analyze and report on the overall health of local and deployed firewalls.
Perform enterprise-level firewall fault isolation and correction to include troubleshooting ACLs affecting other network traffic.
Perform local installation, and local and remote administration of firewalls.
Develop and maintain training plans for all operations floor positions
Mentor and train operations personnel on new system installations and operating application upgrades.
You’ll Bring These Qualifications:
DoD Secret Security Clearance (or the ability to obtain a Secret clearance prior to starting)
BS in related field AND 5 or more years’ relevant experience; OR 7 or more years’ relevant experience.
Unix, Firewall and HBSS experience
Excellent customer service skills
Excellent verbal and written communication skills
IAT II Baseline Certification (Security+ CE or CCNA-Sec)
Minimum Professional Certifications
oVMware Certified Associate (VCA)
oMCSE (Server Infrastructure)
These Qualifications Would be Nice to Have:
Experience working in DoD, Air Force, and local base environments
What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.