CACI is seeking a motivated Systems Engineer / Project Manager to lead the IT Availability efforts for the ODNI CIO.
What You'll Get to Do:
Monitor various health and status (H&S) application performance monitoring solutions that use machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments
Work with DNI Component Leads to bring new and existing applications onto one of the DNI dashboards
Proactively reach out to Department Leads and IT System Owners to explain H&S monitoring solutions and schedule demos of H&S monitoring platforms
Use multiple data sources to design customized Dashboards for Department Leads, government customers, and the 24/7 Monitoring Service Desk; work with development team to implement design changes
Act as a liaison between the customer, CIO Office, and development team to deploy H&S monitoring services for all customer IT Systems
Monitor customer H&S dashboards and IT issue discussion boards throughout the normal workday, keeping the CIO and Branch Head abreast of IT issues affecting end users; coordinate with appropriate teams to provide interim solutions to ensure their mission is not affected
Perform horizontal system integration planning and interface with other functional areas, ensuring technical solutions and schedules are implemented in a timely manner
Keep open communication with ISG’s 24/7 monitoring team to stay apprised of known and unknown outages
Perform as project lead on additional IT-related projects as assigned by the customer
Coordinate with multiple departments within and outside of the customer’s organization to accomplish project tasks
Act as a Team Lead for a small group of contractors on the same program
You Will Bring These Qualifications:
TS/SCI with Poly clearance is required
Bachelor’s degree preferably in an IT related field 6 years of related experience; or a Masters with 4 years of experience; an Associates with 8 years of experience
Experience with H&S / application monitoring tools such as Splunk, Dynatrace, AppDynamics, and SolarWinds
Excellent interpersonal skills with proven ability to team with industry partners
Ability to communicate effectively in a fast-paced environment
Fully capable with the Microsoft Office suite (Excel, PowerPoint, Word)
Ability to communicate clearly and concisely, both orally and in writing
Strong public speaking skills and professional demeanor required
Ability to create original documentation
Project Management Professional (PMP) certification
ITIL Foundations certification
Scrum Master certification
What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.