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Enterprise SATCOM Operations Technician

Req #: 244731
Location: Shaw Air Force Base, SC US
Job Category: Engineering and Technical Support
Minimum Clearance Required: Secret

Job Description

CACI has an exciting opportunity for Enterprise SATCOM Operations Technicians to support the USAF Network Operations Security Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base in South Carolina.  This is a shift work position in a work center providing 24x7x365 support.

What You’ll Get to Do:

  • Design, monitor, troubleshoot, and optimize Satellite network connectivity.
  • Organize and establish engineering standards & standard solutions; coordinated work, and managed tasks.
  • Design solutions, troubleshoot, and optimize existing networks utilizing multiplexing and Standard Military Cryptographic Equipment.
  • Engineer solutions using Digital Signal Processing, Demand Assigned Multiple Access (DAMA), Frequency Division Multiple Access (FDMA), and Time Division Multiple Access (TDMA) Timing/Encryption.
  • Assist with installation and configuration of existing and new SATCOM systems.
  • Develop standardized testing and cutover plans for new SATCOM equipment installs.
  • Establish testing and remote monitoring procedures to ensure reliable operation of SATCOM operations in the USAFCENT AOR.
  • Act as a consultant and provide feedback to the government to optimize the SATCOM networks.
  • Identify and evaluate the operational impact of all outages.
  • Report Communication status to higher headquarters as needed.
  • Coordinate with external agencies for outage resolution.
  • Perform notifications when outages occur IAW local policy, notification matrix, and any other SOPs, policy, and instructions.
  • Prepare and deliver daily communication status report as required.
  • Publish daily communication status received from all sites.
  • Coordinate the Authorized Service Interruption (ASI) process.
  • Review ASI for accuracy as well as validate operational impact.
  • Submit ASIs IAW higher headquarter guidelines.
  • Analyze, coordinate, track, and route all ASIs for approval.
  • Assist communication units with restoral priorities.
  • Create/draft Publish Communication Task Orders (CTO) and Notice to Airman (NOTAM) as required.

You’ll Bring These Qualifications:

  • DoD Secret Security Clearance (or the ability to obtain a Secret clearance prior to starting)
  • Associates in related field and 3 or more years’ experience; OR 5 or more years’ of relevant experience.
  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • IAT II Baseline Certification (Security+ CE or CCNA-Sec)
  • Minimum Professional Certifications

o   CCNA

o   ITIL Foundations

These Qualifications Would be Nice to Have:

  • Experience working in DoD, Air Force, and local base environments


What We Can Offer You:

- We’ve been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

- For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Job Location

US-Shaw Air Force Base-SC-COLUMBIA


CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

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