CACI is currently looking for outstanding IT candidates to join our team in the National Capital Region (NCR). CACI is providing a variety of IT services to this customer including cyber security, identity and access management, risk management, cloud integration and engineering, field support services, service desk, application deployment and optimization, and operations center support services.
CACI is looking for an experienced Program Manager with IT operations leadership experience to join our team in Washington, D.C. to support a critical federal government customer. The Manager will be responsible for a team of 70+ staff providing 24x7x365 service desk support, site support, systems engineering, and information security at multiple locations.
The ideal candidate will have demonstrated previous experience managing a large IT operations program for a federal government customer.
What You’ll Get to Do:
The applicant shall provide technical and management oversight to a team of IT professionals operating in a 24x7x365 environment. This individual is responsible for ensuring the meeting of SLAs, driving resolution of high priority issues and successfully managing projects to completion.
Addition responsibilities include:
Overall performance of the subject task order against the statement of work
Manage staff schedules to ensure coverage for ongoing operations and surge events while meeting all SLAs
Devise policies, standard operating procedures, and approval workflows for the team
Interface with customers and other vendors for the purpose of communicating status of operations
Develop, recommend, and advance IT services to support customer mission needs
Direct and mentor project, and engineering managers to manage employees and mitigate operational and technical risks
Develop briefings, position papers and other supporting artifacts
Interview and select candidates to fulfill technical requirements
Inform management in a clear, concise, and timely manner of any customer or technical issues
Satisfactorily complete and maintain quarterly internal training and certification standards
Be responsive and decisive on adjusting architecture as customer requirements, market conditions and technology evolves
Ability and initiative to set team goals and execute
You’ll Bring These Qualifications:
Ability to obtain/maintain a SECRET Clearance
Ability to obtain/maintain a DHS EOD Suitability Clearance (Active EOD preferred)
Requires a bachelor’s degree or equivalent.
BS or BA in Business Management or IT related field plus 15 years of experience (6 managing/supervising technical teams/projects)
Previous experience as a Program Manager.
Current Project Management Professional (PMP) certification
ITIL Foundation certification (or must obtain within first 6 months)
Proven communicator and leader
Flexible – The environment is highly dynamic. You will be expected to keep up with the changing environment while ensuring a high level of operational effectiveness
Team Player – This role is part of a much larger team. You will be expected to grow and development subordinate team members’ moral and wellbeing while supporting the overall goals of the program
These Qualifications Would be Nice to Have:
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.