CACI seeks a talented Field Service Representative to join our Advanced Solutions Group, within the National Security and Innovative Solutions Sector. We enable national security missions through creation and delivery of innovative, technology-centric solutions that provide decision advantage to our customers. Our client engagement processes, the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.
This position maintains OCONUS Intelligence systems to provide FSR support for tactical fixed-site systems in Saudi Arabia with potential to travel to support systems in surrounding areas. Must have experience installing, repairing, troubleshooting electronic systems, as well as instructor experience to provide training to military customers.
What You’ll Get to Do:
Full-time residence in Saudi Arabia
Install, monitor and maintain system hardware/software at primary site and travel to local sites
Monitor system health and status on a daily basis
Collaborate with military customers to gain a full understanding of their operational needs and/or issue(s) to be resolved
Effectively manage time to respond to service calls in a timely fashion
Complete site surveys, system installations, troubleshooting procedures, and perform system operational checks
Provide training and practical, hands-on instruction to soldiers in operational environment
Troubleshoot and resolve technical issues as they occur
Provide basic system administration
Periodic Software upgrades
Coordinate with factory personnel
Keep Program Management informed of system status at all times
Manage Spare pool to ensure availability and accountability
Travel to sensor sites to perform periodic maintenance, incident troubleshooting and re-fresher training
Support customer course of action development for potential additional deployments of the system
You’ll Bring These Qualifications:
Active TS/SCI clearance
Troubleshooting, HW maintenance and cable repair
Linux System Administration
Physically able to deploy and conduct the physical actions necessary to include lifting, racking and stacking equipment
These Qualifications Would be Nice to Have:
5+ years of Military experience
Previous experience as a Field Support Representative
Experience maintaining VSAT comms equipment
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.