This is a mid-level Business Systems Analyst role responsible for providing customer support, customer training, developing standard operating procedures, and supporting all functional phases of the software development life cycle (requirements, design, testing, training, production support) to support the Operation and Maintenance of a DoD application. This position is responsible for being a liaison between the application technical team, government sponsors, and application end user community.
You’ll Bring These Qualifications:
Must demonstrate ability to provide professional and timely customer support.
Must be able to interface with the customer and provide operational support with minimal super vision support.
Must be able to assist in Help Desk support when needed, including interface daily with end user community via phone and email during specified Help Desk hours.
Experience using Microsoft Word, Excel, PowerPoint, Outlook
Ability to become proficient in the use of an enterprise-wide financial database and to train other users in such a system.
Must have active DoD Secret.
These Qualifications Would be Nice to Have:
3+ Years experience with supporting software applications
3+ Years experience gathering system requirements and testing
Experience with Audit Support
What We Can Offer You: - We’ve been named a Best Place to Work by the Washington Post. - Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. - We offer competitive benefits and learning and development opportunities. - We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities. - For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.